Privacy statement
- Your security is important to us. From the moment your order is sent to the moment it is delivered, we use the highest standards of security and confidentiality. No transaction can be carried out without this authorization.
Secure servers
- Fillion Électronique's transactional server uses the latest technology. Your orders are therefore transmitted to us in a highly secure manner. Data is transmitted via high-security access, protecting it from any intrusion.
- Our Web site uses encryption technologies, including SSL, to protect your personal information during data transmission. SSL encrypts order information such as your name, address and payment details. Encryption software for exchanging personal information over the Internet via encryption keys protects all your details.
Choosing a password
- When you create an online account on our websites, you must select a personal password. For maximum protection, you should choose at least 6 characters, including a combination of letters and numbers. You are solely responsible for maintaining the confidentiality of your password and account information. Fillion Electronique will never send unsolicited communications to you requesting your password or asking you to update your account information.
Acceptance of described practices
- At Fillion Electronics, we take your right to privacy and security on the Internet very seriously. This privacy statement applies to our Fillion Électronique Web site. By using this site, you consent to the practices described in this privacy statement.
Cookie Policy
- Fillion Électronique uses cookies and other techniques on the fillion.ca Web site. Cookies are small information files that are stored on the device you use to visit our website (computer, tablet, smartphone). When the term “cookie” is used, we also refer to other comparable techniques.
- Cookies enable us to recognize your web browser. This is practical, as you don't have to enter your data and preferences, for example, or adapt your settings each time you visit. Cookies also enable our website to function better, they inform us about visitor behavior on our site and can inform other parties about your browsing behavior so that they can display personalized ads from several other sites and not communicate irrelevant advertisements.
- Cookies do not compromise the security of your computer.
Use of personal information
- Fillion Électronique is committed to protecting the privacy of its users and supports the belief that personal information provided by our customers should be used exclusively to enhance and improve their Web site experience.
- Fillion Électronique does not collect any personal information about individual users except :
- When such personal information is provided voluntarily;
- To monitor the number of visitors to the Web site;
- To determine the future direction of the Web site including any necessary technical upgrades;
- To communicate with our customers regarding future services;
- To process purchase orders for items;
- To promote products;
- To respond to customer inquiries and comments;
- To maintain a customer list.
- By providing your personal information to Fillion Électronique, you agree and consent to the collection, use and/or disclosure of such information by Fillion Électronique for the purposes set out above. Users' personal information will not be sold or transferred to third parties not affiliated with Fillion Électronique without the user's expressed and informed consent. However, Fillion Électronique reserves the right to disclose personal information:
- To its affiliates, subsidiaries and third parties for purposes related to the marketing and/or delivery of products and services offered by Fillion Électronique, its affiliates and subsidiaries;
- If such disclosure is required as a result of legal proceedings or is required by law.
Contact Fillion Électronique
- If you have any questions about this privacy statement or the privacy practices of Fillion Électronique, with respect to this web site, please address your concerns by e-mail to: support@fillion.ca.
- Email Fraud
- Please note that Fillion Électronique will never ask you for financial or personal information by sending you unsolicited e-mail. If you receive an e-mail claiming to be from Fillion Électronique that requests confidential information, such as access to your account, credit card number or passwords, do not respond and contact us immediately support@fillion.ca. You should never send confidential personal information by regular e-mail, as this is not a secure method of transmission.
What extra precautions can I take with Fillion Electronics?
- If you receive an unsolicited e-mail that appears to be from Fillion Électronique and asks you to click on a link and re-enter your personal information or password, please contact us. We want to help you stay informed. By knowing how to protect yourself, you can avoid becoming a victim of online fraud.
Will this privacy statement change?
Last updated: July 16, 2024
To reflect changes in the services we offer, changes in technology and changes in laws, this privacy policy may change without notice over time. We may add, modify or remove segments of the Privacy Policy as we deem necessary. We encourage you to periodically review our Privacy Policy. Each time you submit personal information or use our services, you agree to the terms of the current Privacy Policy. When we update the Privacy Policy, we will change the date to indicate when the changes are effective.