Terms and conditions of use

1. Environmental handling fees (EHF)

  • Since October 2012, environmental handling fees are included in the price of products in Quebec, and are therefore included into the prices you see on the shelves or on the website.

2. Sales taxes

  • The Canadian sales taxes that apply to your purchase are determined by federal and provincial laws and regulations.
  • Fillion Électronique is registered for sales tax purposes in all provinces of Canada and must collect Canadian sales taxes on all purchases sent to the provinces.
  • For more information on sales tax in your area, please contact your federal and provincial revenue agencies.

3. Confirmation of your order

  • Once you select "Place Order" at the end of the order process, we will confirm your transaction using an order number. We recommend that you print and keep a copy of this page for your records.
  • Stock orders are normally processed and shipped within one or two business days.
  • Note: The billing address you entered during order validation should match the billing address on the credit/debit card statement used for payment. If these addresses are different, there may be a delay in processing the order.

4. Modification or cancellation of an order

  • Because we make every effort to process orders quickly, there is only a short period during which you can modify or cancel an order. Please call us at 514-254-6041 and we will do our best to accommodate your request. If your order has already been shipped, you may refuse delivery and the order will be returned to Fillion Électronique. When we receive it, we will credit the account used for the purchase.

5. Responsibility

  • This website may contain typographical errors or inaccuracies. It may be incomplete and/or not updated. Please note that this may affect the price and availability of a product and we reserve the right to cancel or refuse an order placed with incorrect pricing and availability information. We apologize for any inconvenience this may cause.
  • Fillion Électronique is not responsible for warranties or claims made from direct links from this site to a third party site or file.
  • If you have any questions or comments to improve the shopping experience on the Fillion Électronique site, please email us at support@fillion.ca.