We care about your safety. From the dispatch of your order to the delivery of your parcel, we use the highest standards of security and confidentiality. No transaction can be made without this authorization.

Secure servers

Fillion Électronique's transactional server uses the latest technology. Your orders are therefore transmitted to us in a highly secure manner. The data is transmitted via high security access, thus protecting against intrusion.

Our website uses encryption technologies, including SSL, to protect your personal information during data transport. SSL encrypts order information such as your name, address and payment information. An encryption software for exchanging personal information over the Internet via encryption keys protects all your contact information.

Choosing a password

When you create an account on our websites, you must select a personal password. To optimize your protection, you should choose at least 6 characters including a combination of letters and numbers. You are solely responsible for maintaining the privacy of your password and account information. Fillion Électronique never sends an unsolicited communication asking you for your password or asking you to update your account information.

Acceptance of the practices described

At Fillion Électronique, we take your right to privacy and security on the Internet very seriously. This privacy statement applies to our Fillion Électronique website. By using the site, you accept the practices described in the privacy statement.

Use of Personal Information:

Fillion Électronique is committed to protecting the privacy of its users and supports the belief that personal information provided by our customers should be used exclusively to enhance and improve their experiences on the website.

Fillion Électronique does not collect any personal information about individual users except:

when such personal information is provided voluntarily;

to control the number of visitors to the website;

to determine the future direction of the website including any necessary technical upgrades;

to communicate with our clients regarding future services;

to process purchase orders for items;

to promote the products;

to respond to inquiries and comments from our clients;

to maintain a customer list.

By providing your personal information to Fillion Électronique, you agree and consent to the collection, use and/or disclosure of such information by Fillion Électronique for the purposes described above. Users' personal information will not be sold or transferred to third parties who are not affiliated with Fillion Électronique without the express and informed consent of the user. However, Fillion Électronique reserves the right to disclose personal information:

To its affiliates, subsidiaries and third parties for purposes relating to the marketing and/or delivery of products and services offered by Fillion Électronique, its affiliates and subsidiaries;

if such disclosure follows a legal proceeding or is required by law.

Contact Fillion Électronique:

If you have any questions about this privacy statement or Fillion Électronique's privacy practices with respect to this website, please address your concerns by e-mail at support@fillion.ca.

Email fraud

Please note that Fillion Électronique will never ask you for financial or personal information by sending you unsolicited e-mails. If you receive an e-mail claiming to be from Fillion Électronique asking you for confidential information, such as your account access, credit card number or passwords, do not reply and contact us immediately at support@fillion.ca. You should never send confidential personal information via regular e-mail, as it is not a secure method of transmission.

What additional precautions can I take with Fillion Électronique?

If you receive an unsolicited e-mail that appears to be from Fillion Électronique asking you to click on a link and re-enter your personal information or password, please contact us. We want to help you stay informed. By knowing how to protect yourself, you can avoid being the victim of online fraudsters.

Will this privacy statement change?

Last update: AUGUST 9, 2018

To reflect changes in the services we offer, changes in technology and changing laws, this Privacy Policy may change without notice over time. We may add, change or remove portions of the Privacy Policy as we deem necessary. We encourage you to periodically review our privacy policy. Each time you submit personal information or use our services, you agree to the terms of the Privacy Policy in effect. When we update the Privacy Policy, we will change the date to indicate the effective date of the changes.